Home : Support : FAQs : Webstore : Can I get a refund?

Frequently Asked Questions and Answers I recently purchased the downloadable version of your product, and I am having trouble installing it. Can I get a refund? Downloadable product sales are final. If you are having trouble with the installation process, please visit our Technical Support page at http://www.maplesoft.com/support/Faqs/index.aspx. For more information on our return policy, please visit http://www.maplesoft.com/returnpolicy.aspx.