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Home : Support : Frequently Asked Questions : Application Error: The application was unable to start correctly (0xc0150002)
 
Application Error: The application was unable to start correctly (0xc0150002)

Problem:

You receive this error message when trying to start Maple 16:

"maplew.exe - Application Error. The application was unable to start correctly (0xc0150002). Click OK to close the application."


Solution:

Install the Microsoft Visual C++ Redistributable package from the following link: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

Be sure to choose the package that is appropriate to your CPU architecture, ie. 32-bit vs 64-bit.


Inquiries:

If you require further assistance with installing the Redistributable package please contact Technical Support (support@maplesoft.com). Please include the Maple version, exact operating system and purchase code/order number. (eg. Maple 2016, Mac OS X 10.11.6, Order #: 123456)


 
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