You receive this error message when trying to start Maple 16:
"maplew.exe - Application Error. The application was unable to start correctly (0xc0150002). Click OK to close the application."
Install the Microsoft Visual C++ Redistributable package from the following link: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347
Be sure to choose the package that is appropriate to your CPU architecture, ie. 32-bit vs 64-bit.
If you require further assistance with installing the Redistributable package please contact Technical Support (firstname.lastname@example.org). Please include the Maple version, exact operating system and purchase code/order number. (eg. Maple 2016, Mac OS X 10.11.6, Order #: 123456)